Tech Support for Proctors
If you have any questions, concerns, or technical issues with a proctored exam, please contact us at 509-335-0827 or firstname.lastname@example.org for assistance. Visit Contact Us for current hours. Please mention that you are an on-site proctor for an online exam and we will help you set up a computer for an online proctored exam.
All WSU Global Campus courses (online courses) are located in the Blackboard Learn (Bb Learn) learning management system. Global Campus students access their courses and online exams through WSU’s Bb Learn site at learn.wsu.edu. Below you’ll find information on how to set up a computer for a student taking an online exam in Bb Learn. This information will also be provided with each online exam information sheet you receive from GCPS.
To facilitate accessibility to the online exams, please confirm that the computer to be used is properly set up for internet connectivity and is correctly configured prior to the student’s arrival.
To check the settings on the computer, please review the following points:
- Open an internet browser, and go to the Bb Learn homepage at learn.wsu.edu. The student will use their log in information when they arrive. The following internet browsers are supported and compatible with Bb Learn:
- Firefox from Mozilla
- Chrome from Google
- Still have questions, concerns, or technical issues? Please contact us at 509-335-0827 or email@example.com for assistance. Visit Contact Us for current hours.