Tech Support for Proctors
If you have any questions, concerns, or technical issues with a proctored exam, please contact us at 509-335-0827 or firstname.lastname@example.org for assistance. Visit Contact Us for current hours. Please mention that you are an on-site proctor for an online exam and we will help you set up a computer for an online proctored exam.
All WSU Global Campus courses (online courses) are located in the Canvas learning management system. Global Campus students access their courses and online exams through WSU’s Canvas site at canvas.wsu.edu. Below you’ll find information on how to set up a computer for a student taking an online exam in Canvas. This information will also be provided with each online exam information sheet you receive from GCPS.
To facilitate accessibility to the online exams, please confirm that the computer to be used is properly set up for internet connectivity and is correctly configured prior to the student’s arrival.
To check the settings on the computer, please review the following points:
- Open an internet browser, and go to the Canvas homepage at canvas.wsu.edu. The student will use their log in information when they arrive. The following internet browsers are supported and compatible with Canvas:
- Mozilla Firefox
- Google Chrome
- Microsoft Edge