Contact Us
Note: Use your WSU email when communicating to WSU. All correspondence regarding academic and business-related activities will be sent to your WSU email address.
Global Campus Proctoring Support
For general exam related questions please contact us at:
- Phone: 509-335-0827
- Email: gcps@wsu.edu
Hours: Monday – Friday 8 a.m. – 5 p.m. (Pacific Time)
Specific Proctoring Support Contacts
ProctorU live support is available if you are having trouble getting connected or have other issues preventing you from taking an exam. Contact ProctorU through one of the following methods:
- Phone: 855-772-8678
- Email: support@proctorU.com
- While in your ProctorU account select Need Help? Chat Now! located in the lower right corner of the screen
Technical Requirements: Visit ProctorU System Requirements.
For questions relating to the content of your exams, contact your instructor.
For questions relating to Canvas, contact WSU Global Campus technical support, Monday – Friday 8 a.m. – 5 p.m. (Pacific Time):
- Phone: 509-335-4320 or 800-222-4978 and select 2, then 1.
- Email: wsuonline.support@wsu.edu
- Phone: 509-335-0827
- Email: paperexams@wsu.edu