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Note: Use your WSU email when communicating to WSU. All correspondence regarding academic and business-related activities will be sent to your WSU email address. 

Global Campus Proctoring Support

For general exam related questions please contact us at:

Hours: Monday – Friday 8 a.m. – 5 p.m. (Pacific Time)

Specific Proctoring Support Contacts

Proctorio Virtual Proctoring Tech Support

Live Chat: Proctorio support staff is available 24/7 to help you. The fastest and easiest way to contact support is using “the shield” icon in the top right corner of your Chrome browser. This icon is only present on exam pages after you install the extension. 

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Technical Requirements: Visit Proctorio’s Minimum System Requirements.

For questions relating to the content of your exams, contact your instructor.

For questions relating to Blackboard, contact WSU Global Campus technical support,  Monday – Friday 8 a.m. – 5 p.m. (Pacific Time):

On-site Proctoring Support

Accommodation Support

Additional Contacts

Writing Program Contacts

Access Center Contacts